By: Eric Jones, Director of Digital Marketing, R2i
As Director of Digital Marketing, I work to facilitate the experience that customers and potential customers have with regards to my clients. One of the challenges I have is helping the clients make the experience useful, relevant, and ultimately quick. Then get them to pick-up the phone or fill in the form. There used to be Top 10 list for everything… Now it is the Top 7, or even just the Top 3. Now people want to know, and know now, not later, how you can help them.
So let’s take a look at how information should be arranged based on what the consumer wants to know, not what you want to tell them. Try to take a step back, and understand why they might be looking for your product or your service. Not so much of why you think your company is best at doing it. Your client has a need, and the only q ...